![]() Run the ActiveHome Pro installer again, and repeat Step #1.Ģ) A window will pop up asking if you would like to do an ‘Automatic’ or ‘Custom’ uninstall. Note: You may receive a message saying "Could Not Find Install.Log." If you get this, delete the folder at C:\Program Files\ActiveHome Pro. ![]() Make sure you download the latest version here: ġ) Go to Control Panel | Under ‘Programs’ selcect ‘Uninstall Programs’ then double click on Activehome Pro and walk through the uninstall wizard. If the problems persist, you should reinstall ActiveHome Pro. The device should now be recognized by your computer. Remove its batteries, then plug it back in to the wall and computer. If you receive a message that states the device is not recognized, unplug the CM15A from the wall and computer. ![]() The Activehome Professional software should now operate correctly. First, please redownload the update to the latest version of ActiveHome Pro here: ![]() These errors are generally due to a corrupt file of some sorts. How can I reinstall ActiveHome Pro? Answer What do I do if ActiveHome Pro crashes after it starts and runs correctly for several minutes?ĪctiveHome Pro is crashing or locking up, and I've tried other strategies mentioned on this site.
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